***Please Note That Our Processing Timeframe Is Located On Our Terms & Conditions Page For Reference***

FAQ


"LENGTH" SAYS 12-14". HOW MANY BUNDLES DO I GET?

Because we offer our beautiful hair in its natural state, regardless of texture, the lengths per bundle/piece will vary. A length range of (12-14") for example with a Quantity of (1) will represent (1) bundle or piece with a minimum length of 12" and a maximum length of 14". One (1) bundle/piece may measure 12.6" or 13.8" and will fall within this length range.

Upon deciding your desired texture/length/quantity, please keep in mind that the length range will indicate the variance of one (1) bundle/piece and the Quantity will indicate how many bundles/pieces for the selected length range.

Need 3 bundles (16.16.16 Natural Straight)? Select Natural Straight texture, Quantity (3), and Length Range (16-18"). This will ensure you receive the texture, quantity, and length range desired.

If you have any questions, please contact us for assistance as we have a no cancellation/modification/adjustment/refund/exchange/return policy!

CAN I DYE/BLEACH THIS HAIR?

Since our beautiful bundles are 100% Raw Cambodian Hair, it has never been dyed, bleached, colored, etc. So, yes you are able to dye and bleach this hair as if it were your own!

HOW MANY OUNCES DO EACH BUNDLE WEIGH?

 The weight varies respectively from 3 to 3.5oz. Each bundle is Double Drawn so it is fuller from weft to tip yet maintain a lightweight feel once installed.

HOW DO I PROPERLY MAINTAIN THIS HAIR?

Simply use a moisturizing shampoo and conditioner/deep conditioner regularly to maintain the health and longevity of each hair bundle. There are no silicone coatings on the hair so please keep it hydrated as you would your own. Utilizing a super lightweight yet hydrating hair serum will also allow the hair to maintain its moisture balance for maximum health.

DO I NEED TO SEAL THE WEFTS?

Each weft is machine sewn with great care as to be able to withstand the test of time. Sealing the wefts is not necessary, however, feel free to if you'd like.

HOW DO I PROPERLY STORE THIS HAIR?

When not installed, simply use the hair bags the bundles arrive in or a satin/silk base fabric so as to not dry out the hair strands.

WHAT IS PURE CAMBODIAN HAIR?

There is a major difference and feel between Raw Hair and Virgin Hair. Raw Hair has not been chemically touched by means of perms, harsh cleansing, texture manipulation (for our Natural Straight and Natural Wave textures), cuticle stripping, silicone coating, etc.

Because our hair is Double Drawn, it is harvested from multiple donors with matching hair characteristics, but has not been chemically altered.

When ordering our beautiful Pure Cambodian Hair Extensions, you will notice that the cuticle is still intact and hasn’t been removed. The texture is of a slight to medium coarse with a low to medium natural luster.

Our gorgeous Pure Cambodian Hair comes straight from Cambodia and is collected from healthy donors to ensure the hair will retain its moisture and health throughout the cleansing, sorting, and wefting process.

Our Pure Cambodian Hair will last as long as proper maintenance and care have been taken. It is THE BEST hair to style, color, perm, straighten, curl, etc. as it is in its natural unaltered state...

Our beautiful hair speaks for itself once you touch it and feel the difference between Pure Cambodian Hair for the first time!

 

I PLACED AN ORDER BUT NEED TO CANCEL / MODIFY / ADJUST MY ORDER. HOW CAN I DO THAT?

Once orders have been successfully submitted, WE WILL NOT ACCEPT ANY CANCELLATIONS / MODIFICATIONS / ADJUSTMENTS / etc. and orders will be processed/shipped in accordance to our Processing and Shipping Policy!

Please be sure to ask any questions and feel confident when ordering due to this policy. If you have any questions or need help, please do not hesitate to contact us for assistance.

 

HOW DO I USE SEZZLE | ZIP | KLARNA?

These are Payment Plan Providers that allow you to afford your purchase with an Easy Payment Plan on qualified orders. Please refer to their  dedicated websites to explain how each operate and how you can afford your beautiful hair utilizing their services!